We are delighted to be able to open our doors to visitors and welcome new residents.
The COVID-19 pandemic has had a devastating and, at times, overwhelming impact on everyone’s lives, and we are only too happy to be making steps to get life at Bothwell Castle Care Home back to normality.
The health of our residents, their families and our staff remains our top priority, and it is our ongoing commitment to everyone in the Bothwell Castle Care Home community to do everything within our power to keep everyone safe and healthy.
Unrivalled Levels Of Care, Always
We have maintained the highest levels of safety, hygiene and respect for Government guidelines, all the while keeping a warm and friendly environment. While preventative measures remain a priority, it has always remained imperative that any measures implemented have minimal, if any, effect on the outstanding around-the-clock care that we pride ourselves on.
It is important that meaningful contact is supported and maintained for residents. There are no limits on how often residents can receive visitors but it must remain safe and manageable for the care home staff and residents themselves and we ask that these are pre-booked. Anyone who visits a care home should take a LFD test, you will be asked to show proof of the recent negative LFD test before visiting. This includes family, friends, children over the age of 12 and visiting professionals. You may take the test at home before you visit or the home can help you to carry out the test when you arrive.
A Fluid Resistant Surgical Mask (FRSM) must be worn wherever possible, and Infection Prevention and Control measures should be followed as instructed by care home staff. Residents, family, and friends are able to plan outings or activities from the care home and are able to do by working together with the care home to arrange.
For prospective residents, to have a tour of the home, it is necessary for this to be pre-booked and for evidence of a negative LFT test to be presented prior to entering the home. This applies to all guests within your party.
At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly.
Our outstanding staff have gone above and beyond since the outbreak of COVID-19. A host of additional safety measures at our facilities have been put in place to ensure our residents continue to live their lives as they always have, with minimal inconvenience. All new safety measures are designed to have as little impact upon residents and their day-to-day lives.
By making just a few adjustments to our home and the way we operate, we can mitigate the risk of COVID-19 in our community. Our specialists at Bothwell Castle Care Home are prioritising the mental, emotional, and physical health needs of all residents; from staying up-to-date with government regulations to providing advice to all residents and their loved ones.
Our Activities Team here at Bothwell Castle is working hard to ensure that an active social life can continue to be enjoyed, while maintaining the highest standards of infection control. Our teams have been able to continue providing exceptional care by utilising Personal Protective Equipment (PPE), screen dividers and sanitisation rooms.
Our Measures Include
Our dedicated staff have gone above and beyond to ensure that residents and their loved ones are as protected against COVID-19 as they can be.
Our indoor spaces have been fitted with floor to ceiling screens and intercoms, to provide a safe and secure way to visit your loved ones, while still remaining safe and adhering to government guidelines. Outdoor meeting areas are still available; please get in touch to find out more.
In accordance with government rules and restrictions, we have implemented social distancing here at Bothwell Castle Care Home. Where possible, residents and employees must keep a distance of at least one metre between them.
To ensure the rate of infection is minimised, all team members use personal protective equipment (PPE) including, but not limited to, face masks, aprons and disposable gloves. All PPE is in accordance with government and local authority guidelines.
We actively encourage residents and their friends and family to arrange long-distant video calls via the internet. We have invested in the latest video conferencing technology so you can continue your regular visits and be assured you will never miss a moment or a memory.
We have installed sanitisation stations and areas throughout Bothwell Castle Care Home. Both residents and visitors are encouraged to regularly use our antibacterial gel.
Bothwell Castle Care Home is an extremely safe and secure environment; you can be rest assured that all COVID-19 measures are protected, respected and will never be compromised.
Prioritising Health, Safety & Wellbeing
Residents health, safety and wellbeing is our number one top priority. In response to COVID-19, we have installed a number of precautions designed to reduce infection rates, while ensuring that residents home remains as comfortable and cosy as possible.
Despite this challenging time, our highly skilled team has worked around-the-clock to be able to offer a range of COVID-19 friendly activities, to keep our residents active and entertained.
Keeping Everyone Connected
We understand that human connection and support from loved ones are essential to our residents’ mental and physical wellbeing, so keeping residents and their friends and family connected during these unprecedented times has never been more crucial.
Bothwell Castle Care Home is fully equipped with a variety of online devices to enable our residents to video call their friends and family. Despite the difficulties we’ve faced as a result of COVID-19, we’re working together to overcome them and will continue to ensure everyone has multiple options that ensures they remain as connected as possible to those closest to them.
Exceeding Expectations at Bothwell Castle Care Home
Our team understands that it’s important to get to know each of our residents and their families on a personal level in order to provide them with the most tailored care possible. We want to create an atmosphere in which individuals feel safe, relaxed and their thoughts and opinions heard. We work as a team at Bothwell Castle to deliver high quality care and support to all of our residents, and in challenging times such as COVID-19, we go above and beyond to ensure we are protecting our residents, keeping them connected and still giving them the fulfilling lifestyle they deserve.
Speak to Us Today
If you have any questions regarding our COVID-19 procedures or anything else about life at Bothwell Castle Care Home, you can contact us via email at firstname.lastname@example.org or call us on 01698 622 299. Alternatively, you can complete our online Enquiry Form and one of our friendly team members will be in touch. We look forward to hearing from you.